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Turn of "Use randomised Mac" (default) Android

Many mobile phones have now had a firmware security update that then uses randomised MAC address each time you log in to the WIFI on your phone. This prevents the portal from identifying your phone as an allowed device.

To fix this, change the phone to "Use device MAC" instead of "Use randomised MAC default".

1. Enter "Settings"

2 Tap "Connections"

3 Tap "WIFI"

4 To the right of "Mill Farm WIFI" tap cog

5 Tap "View more"

3. Scroll down a bit and Tap"Randomised MAC" 

Once done you will probably find that the phone will connect by itself

WifiMac2.jpg
WifiMac3.jpg

Turn of "Private WIFI address" (Default) iPhone

  1. Go to Settings, then tap Wi-Fi.
     

  2. Tap the More Info button next to a network.
     

  3. Tap to turn Private Wi-Fi Address off or on.

Once done you will probably find that the phone will connect by itself

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